Scenario Number 8

Jean arranged to have the downstairs of her house re-carpeted. Two carpet fitters from Super Floors Limited measured the area and gave Jean a written quote that included fitting. Jean pays in full by cash and receives a receipt. However, the next day she receives a call from Super Floors Limited to say that a mistake had been made in the measurements and she now owes a further £60.

Does Jean have to pay the additional £60?


Jean does not have to pay the extra amount. She relied on the skill and expertise of the professional carpet fitters to give an accurate quotation for the supply and fitting of the new carpet to a large area of her home. A quote was provided. She offered the full amount of cash; they accepted his offer, giving Jean a receipt. This means there is a legally binding contract.

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