Short Quiz
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What is the name of the law that offers consumers the opportunity to get a refund, repair or replacement if they buy something that is faulty?
Answer: Consumer Rights Act 2015
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If a shirt is priced at £9.99 when it should have been £19.99, is the shopkeeper legally obliged to sell it at the lower price?
Answer: No
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Can you insist that a shop takes payment by credit card?
Answer: No
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Can you insist that a shop sells you goods from the window display?
Answer: No
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Can a seven-year-old school child make a legal contract?
Answer: Yes
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Is it a criminal offence to sell fake goods at a market?
Answer: Yes
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Is it a criminal offence to buy fake goods at a market?
Answer: No
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What rights have you if you've bought counterfeit goods that are faulty?
Answer: No Rights
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If a trader asks you to sign a contract what is the first thing you should do?
Answer: Read it
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How old must you be to buy beer in a public house?
Answer: 18
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A nightclub has a sign refusing admission to people wearing football shirts. Can they do that?
Answer: Yes
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Must a kiosk in a cinema that serves snack food display prices?
Answer: Yes
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Which organisation is responsible for enforcing that restaurants and cafes display their prices?
Answer: Trading Standards Service
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Under current health recommendations how many pieces of fruit and vegetables should you eat each day?
Answer: 5
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What is the meaning of the initial U on a BBFC certificate that you would find on a video or DVD?
Answer: Universal
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The Small Claims Court deals with consumer claims of under?
Answer: £3000
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If you have a complaint about your electricity or gas company, who can help you?
Answer: The Consumer Council
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What does VAT stand for?
Answer: Value added tax
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If a chip shop looks very unhygienic, where should you complain?
Answer: Environmental Health Office
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Where should you complain if a car dealer sells you a 'clocked' car?
Answer: Trading Standards Service